This position will be part of the Sales Engineering Team supporting Territory 3 (States of PA, MD, DE, VA, WV and Washington DC) You will be responsible for working closely with the Sales Team to deliver customer driven, world class, leading edge, end to end solutions that rise to the challenges of first responder, government, utility, transportation, and enterprise custo

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Our implementation specialist works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. Implementation Specialists have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about

Our Professional Service Specialist (PSS) works side by side with our Sales teams and plays a critical role in the deployment of services for our most strategic accounts. The PSS have a strong understanding of the product and are able to set up, upgrade, and get the most out of our hardware and software solutions. Ideal candidate is someone who is passionate about our pro

of the Senior Technical Trainer include but are not limited to This position reports directly to the Senior Manager of the Vehicle Image & Intelligence team, situated within the Mobile Video Department. This is a virtual location position (work from home), but the position will be assigned a geographical area within the continental United States for which they will be resp

include but are not limited to the following Create End user and System Administrator qualitative and quantitative value propositions associated with new ASTRO System features and products and the Integrated Workflow to other MSI products and solutions Validate value propositions with MSI customers Interview customers and teach sales how to conduct beneficial outcome selli

Leads small projects or portions of larger projects. Directs and coordinates the work activities of project team. Demonstrates awareness of all nine areas of PMBOK project management. Has knowledge of at least one major project phase. Is a major contributor to the development of the project plan. Contributes to the fulfillment of projects and organizational objectives. Pr